Frequently Asked Questions
Q: What exactly does Bin Buddies do?
A: We take your trash and recycling bins to the curb the night before pickup and bring them back in after they’ve been emptied — simple, reliable, weekly service.
Q: When will my bins be brought back in?
A: All bins will be returned by 6:00 PM on your pickup day. Times may vary depending on your neighborhood’s collection schedule.
Q: What days do you service my bins?
A: We follow your local pickup schedule. Just tell us your trash and recycling days when you sign up, and we’ll take care of the rest.
Q: Do I need to be home?
A: Nope! Just make sure we can access your bins — unlock any gates and remove obstacles that might block us.
Q: What if pickup is delayed or skipped?
A: If your trash or recycling isn’t picked up, we’ll still return the bins to your usual spot and resume service the following week.
Q: Do you help on bulk pickup days?
A: Yes! If you have a scheduled bulk pickup, we’ll bring those items to the curb along with your bins. Just let us know in advance so we can make sure everything is ready for collection.
Q: Can I cancel anytime?
A: Yep! We bill every 4 weeks and you can cancel at any time. Your service will continue through the end of your billing period.
Q: How do I sign up?
A: Just click the “Book Now” button on our website and fill out the form — it only takes a minute.
Q: How much does it cost?
A: Bin Buddies is a monthly subscription service, billed every 4 weeks. Pricing may vary slightly depending on your neighborhood, and we’ll confirm your rate when you sign up.